Terms & Conditions

Last updated: September 20, 2026

Service Scope

Angel’s Air Care LLC provides routine residential air filter replacement, light cleaning of the surrounding filter grille, removal of used filters, and basic visual observations. Angel’s Air Care is not an HVAC contractor and does not diagnose, repair, service, or maintain HVAC equipment. If a potential concern is observed, the customer may be advised to contact a qualified HVAC professional.

Filter Access & Information

Service applies to filters that can be safely and reasonably accessed without specialized equipment or unsafe climbing. Customers are responsible for providing accurate information about the number, size, and location of filters when known. If filter information differs from what was provided, service and pricing may be adjusted with customer authorization.

Scheduling & Arrival

Dates and times selected during a service request indicate the customer’s availability or preference and are not a confirmed appointment until scheduled by Angel’s Air Care. Confirmed visits are scheduled within an arrival window communicated to the customer. Scheduling may be adjusted to accommodate route efficiency, travel, weather, access, or other service conditions. Customers will be notified of material scheduling changes.

Recurring Service

Recurring service is scheduled according to the selected service frequency. Skipping a visit does not automatically change the recurring schedule unless a different arrangement is made. Customers may contact Angel’s Air Care to request a reschedule or change to their recurring service.

First Visits & Property Access

A customer or authorized adult must be present for the first service visit. After the initial visit, unattended service may be permitted when appropriate access arrangements have been established and both the customer and Angel’s Air Care are comfortable proceeding.

Customers are responsible for providing necessary gate codes, entry instructions, or other authorized access information. Angel’s Air Care will not enter a property when safe or authorized access cannot be reasonably established.

Pets & Safety

Pets must be safely secured before arrival. If service cannot be performed because a pet is not secured, a service charge may apply.

Angel’s Air Care reserves the right to decline, discontinue, or reschedule service when conditions at a property present a reasonable safety concern or prevent the service from being performed as intended.

Pricing & Payment

Service pricing is based on the services performed, number of filters serviced, applicable filter costs, and any other charges authorized by the customer. Certain customers or properties may qualify for promotional or neighborhood service pricing when offered by Angel’s Air Care.

Payment is due upon completion of service unless other arrangements have been approved in advance. Accepted payment methods may vary.

Cancellations & Rescheduling

Customers are encouraged to provide at least 24 hours’ notice when canceling or rescheduling a confirmed visit. A service charge may apply when a scheduled visit cannot be completed because required access was not provided, pets were not secured, or another customer-controlled condition prevents service.

Service Limitations

Angel’s Air Care does not guarantee HVAC performance, indoor air quality, energy savings, or the identification of HVAC problems through routine filter replacement or visual observation. Filter replacement service is not a substitute for professional HVAC inspection, maintenance, diagnosis, or repair.

Changes to These Terms

Angel’s Air Care LLC may update these Terms & Conditions as services and business practices evolve. The current version will be posted on this page with its effective date.